Last Updated: January 1, 2026

At BAOPROD, we believe that everyone should have equal access to online shopping. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

Our Commitment

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing accessibility efforts include regular audits, testing with assistive technologies, and incorporating feedback from users with disabilities.

Accessibility Features

Our website includes the following accessibility features:

• Alternative Text: All meaningful images have descriptive alt text for screen reader users
• Heading Structure: Proper heading hierarchy (H1, H2, H3) enables easy navigation
• Descriptive Links: Link text clearly describes the destination or action
• Form Labels: All form fields have associated labels for clarity
• Focus Indicators: Visible focus states show keyboard users where they are on the page
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Skip Links: Skip navigation links allow screen reader users to jump to main content
• Consistent Navigation: Navigation is consistent and predictable across all pages
• Error Identification: Form errors are clearly identified with suggestions for correction

Browser and Device Compatibility

Our website is designed to work with:

• Modern Browsers: Chrome, Firefox, Safari, Edge (latest 2 versions)
• Devices: Desktop computers, tablets, and mobile phones
• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Voice Recognition: Dragon NaturallySpeaking and similar software
• Screen Magnification: ZoomText and built-in browser zoom

Keyboard Shortcuts

Adjusting Your Browser

You can improve your browsing experience by adjusting your browser settings:

• Text Size: Use your browser’s zoom function (Ctrl/Cmd + or -) to increase text size
• Colors: Most browsers allow you to override website colors in accessibility settings
• Fonts: Some browsers let you set a preferred font for all websites
• Reader Mode: Many browsers offer a reader mode for simplified, distraction-free viewing
• High Contrast: Enable high contrast mode in your operating system for better visibility

Our Ongoing Efforts

Accessibility is an ongoing commitment. We continuously work to improve our website through:

• Regular accessibility audits using automated and manual testing
• Training for our development and content teams on accessibility best practices
• Incorporating user feedback into our improvement roadmap
• Staying current with accessibility standards and guidelines
• Testing with real users who rely on assistive technologies

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Third-Party Content: Some embedded content or plugins may not be fully accessible
• Legacy PDFs: Older PDF documents may lack proper accessibility features
• User-Generated Content: Reviews and comments may not always include image descriptions
• Live Chat: Our chat feature may have limited compatibility with some screen readers

We are actively working to address these limitations and welcome feedback on how we can improve.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content, please let us know.

When contacting us, please include:

• The web page URL where you encountered the issue
• A description of the problem you experienced
• The assistive technology you use (if applicable)
• Your preferred method of contact

We will do our best to respond within 2 business days and work with you to provide the information or service you need in an accessible format.

Third-Party Services

Our website uses some third-party services (payment processors, analytics, chat support) that have their own accessibility policies. While we choose partners committed to accessibility, we cannot guarantee full compliance of external services. We encourage our vendors to maintain accessible platforms and advocate for improvements where needed.